Okibet Privacy Policy – Our Commitment to Protecting Your Data

When you register and use okibet's services, we collect certain personal information. This data is essential for providing you with a safe and improved experience. We only collect what's necessary — nothing more.

Information Collected at Registration

• Full Name (as per National ID)
• Date of birth (for age verification)
• Email Address & Mobile Number
• Residential Address
• Preferred username and password

Data Collected During KYC Verification

• Copy of National ID or Passport
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership
• Selfie with ID document

Automatically Collected Information

Okibet uses the data it collects for specific purposes. We believe you have the right to know exactly how your data is being used. A full list of our data practices is provided below.

Primary Use

• Account Management: To create, manage, and secure your account.
• Identity Verification: To verify your age and identity during the KYC process.
• Transaction Processing: To securely process deposits and withdrawals.
• Customer Support: To respond promptly to your queries and requests.

Security & Legal Purposes

• Prevention of fraud, money laundering, and other illicit activities.
• To comply with international gaming license requirements and legal obligations.
• Record retention as required by tax authorities.

Service Improvement

• Personalizing your betting experience based on your preferences.
• To send you relevant promotions and bonus offers (you can opt out at any time).
• To improve platform functionality and usability.
• Monitoring usage patterns to ensure responsible gaming.

Okibet's core principle is to collect as little of your data as possible. That said, certain situations make sharing information unavoidable — and in every such case, we take the utmost precautions.

When Data May Be Shared

• Payment Processing: Solely to process transactions with payment providers such as bKash, Nagad, and Rocket.
• Legal Obligation: In response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention: With licensing authorities or law enforcement agencies.
• Technology Service Provider: Contracted partners for hosting, security, and analytics services, all bound by strict confidentiality agreements.

Data That Will Never Be Shared

• With advertisers or marketing companies.
• For any non-commercial purpose without your consent.
• To competitors or unrelated third parties.

Cookies and similar technologies are used to enhance your experience on the okibet website and app. Cookies are small data files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language, timezone, and preferences.
• Analytics Cookies: To understand which pages are used most. This data is entirely anonymous.
• Security Cookies: To detect duplicate accounts or fraudulent activity.

Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some okibet services from functioning properly. For the app, manage permissions through your device settings.

We do not retain your data indefinitely. A specific retention period is defined for each type of data.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.

Okibet believes you have full rights over your own data. We uphold the following rights.

Okibet employs industry-leading technical and organizational measures to protect your data. Our security framework is built on multiple layers of protection.

Technical Security

• TLS 1.3 Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Prevention of unauthorized access and attacks.
• Regular Security Audits: Regular testing conducted by independent security experts.
• Data Backup: Regular backups across multiple secure servers.

Institutional Protection

• Staff access to data is restricted to the minimum necessary.
• All staff have signed confidentiality agreements and receive regular training.
• In the event of a data breach, affected users will be notified within 72 hours.

Okibet is an adults-only platform. We do not allow anyone under the age of 18 to register, and we do not knowingly collect data from minors.

• Date of birth verification is mandatory at the time of registration.
• Age verification is confirmed through the KYC process.
• If a minor's data has been collected, it will be deleted immediately upon a parent or guardian's request.

If your child has accidentally created an account, contact us at support@okibet.im and we'll resolve it promptly.

Okibet may update this privacy policy as needed. Changes may arise due to legal updates, the addition of new services, or security improvements.

• Advance notice will be sent to your registered email address for any significant changes.
• The "Last Updated" date at the top of the page will always be clearly visible.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions are available upon request.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch. We're always here to help.

Contact Channels

• Email: support@okibet.im
• Live Chat: Help Center Available 24/7 from the page.
• FAQ: For general inquiries FAQ Page View.

Response Timeframe

• Data Access Request: within 72 hours.
• Data Deletion Request: within 30 business days.
• General complaints: Initial response within 48 hours.