Okibet FAQ – Answers to All Your Questions

No. Under okibet's policy, each person is allowed only one account. Attempting to open multiple accounts may result in all accounts being permanently suspended and any funds held being forfeited. Play fair, play safe.

On the login page, Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email — you'll receive an OTP or a reset link. Use it to set a new password. If you run into any issues, Help Center contact us.

Yes, KYC verification may be required for large withdrawals. Upload a photo of your National ID (NID) or passport. This helps secure your account and prevent fraud. Verification is typically completed within 24 hours.

You must be at least 18 years old to register on okibet. This platform is strictly prohibited for minors. Providing false information during age verification will result in account closure. Responsible Gaming learn more.

Some details can only be changed after registration by contacting Customer Support. For security reasons, identity verification is required for all such changes. Help Center Talk to support directly.

Yes, okibet offers a self-exclusion feature as part of responsible gaming. You can temporarily disable your account for a set period of time. For more details on this, Responsible Gaming More details are available on the page.

First, make sure you're entering the correct mobile number or email and password. Check that Caps Lock is off. Try clearing your browser cache and logging in again. If the problem persists, reset your password or Help Center contact us.

okibet supports Bangladesh's most popular mobile banking services: bKash, Nagad, Rocket, and more. To learn about all available payment options, Payment Page View.

The minimum deposit amount on okibet varies by payment method. Generally, you can start from ৳500. Maximum limits also vary by method. For accurate details, Payment Page or contact our support team.

Deposits via bKash, Nagad, or Rocket are typically credited to your okibet account within 5 to 15 minutes. Occasional delays can occur due to bank or payment gateway issues. If it's been more than 1 hour, Help Center let us know.

Withdrawal requests on okibet are typically processed within 15 minutes to 2 hours. First-time withdrawals may take a little longer if KYC verification is pending. Requests submitted between midnight and 6 AM may be processed the following morning.

okibet does not charge any fees for deposits or withdrawals. However, your payment provider (such as bKash or Nagad) may apply their own transaction fees. For more details, visit our Payment Page View.

You may be able to cancel a withdrawal request before processing begins. Once processing has started, cancellation is no longer possible. If you'd like to cancel, quickly Help Center contact us.

This is usually caused by a network issue. First, wait 30 minutes — in many cases the funds are credited automatically. If not, contact us with your transaction ID Help Center Contact us — we'll get it sorted quickly.

Yes, withdrawing bonus funds requires meeting specific wagering conditions. However, your own deposited funds can be withdrawn at any time. Bonus terms and conditions are Promotions Page Details are provided.

okibet offers a range of bonuses: a welcome bonus (on first deposit), reload bonuses (on subsequent deposits), cashback offers, free bets, and special tournament bonuses. Full details on all bonuses are available Promotions page available.

Register and make your first deposit. Once you meet the minimum deposit amount, the welcome bonus will be credited to your account automatically. Some promotions may require a promo code — in that case, Promotions Page to grab the code.

A wagering requirement means you must bet a specified multiple of your bonus amount before it becomes withdrawable. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place ৳10,000 in bets before the bonus funds can be withdrawn.

Each bonus has its own validity period. Welcome bonuses typically last between 7 and 30 days. If the wagering requirements are not met within the specified time, the bonus will be forfeited. The validity period for each offer Promotions Page mentioned there.

You generally cannot have multiple active bonuses at the same time — you need to complete one before starting another. However, some special promotions may allow multiple bonuses to run simultaneously. For full terms, Promotions Page View.

Yes, okibet has an active referral program. Refer a friend and earn a bonus once they register and make a deposit. For details on the current referral offer, Promotions Page View.

okibet offers betting on cricket, football, tennis, badminton, basketball, volleyball, and many more sports. Special focus is given to cricket and football with Bangladesh users in mind. The full list of sports is available Sports page View.

Live betting means placing bets in real time while a match is in progress. okibet offers live betting — letting you read the flow of the game before making your decision. Odds change constantly, so acting quickly is key. Betting Tips Read up and sharpen your strategy.

Odds are a number that tells you how much you'll receive if your bet wins. For example, a ৳100 bet at odds of 2.5 returns ৳250 (including your original ৳100 stake). okibet displays odds in decimal, fractional, and international formats. Learn more Betting Tips available.

If a match is fully cancelled or postponed, your stake is generally refunded. If the match is abandoned after partial play, specific rules apply. okibet's full betting rules are available Terms & Conditions available on the page.

A parlay bet combines multiple match outcomes into a single bet. Get them all right and you win big — but if even one is wrong, you lose the entire bet. It's higher risk, but the potential payout is much greater. Betting Tips Read on to learn parlay betting strategies.

The minimum bet amount on okibet varies by sport and market. Generally, bets start from ৳50. Maximum bet limits also apply and vary by market — you can see the limit for each market on the bet slip.

Yes! In addition to Sports Betting, okibet also offers lottery games. Lottery page where you can enter various lottery games. New draws are held every day, with the chance to win big prizes.

Yes, okibet uses SSL encryption to keep all your data and transactions secure. Our payment system is fully protected, and your personal information is never shared with third parties. Privacy Policy Read more.

Yes, okibet offers two-factor authentication (2FA). Enable it from your account settings. You'll need to verify an OTP when logging in or making a withdrawal. This adds an extra layer of security to your account.

Change your password immediately and Help Center Contact us immediately. Our team will temporarily suspend your account and investigate. Never share your password or OTP with anyone.

No, okibet never sells your personal information to third parties. Your data is used solely to improve our services and meet legal obligations. For more details, please read our Privacy Policy Read more.

If you notice any suspicious activity on your account, immediately Help Center Report it. okibet's security team is active 24/7 and will investigate the matter promptly.

Download the okibet app directly from our App Page Download from our official page — the app is available for both Android and iOS. Always use our official page to ensure a safe download.

If you're having trouble installing on Android, enable "Unknown Sources" in your phone's settings. On iOS, check your Trust settings. If you're still having issues, Help Center Reach out — we'll walk you through it step by step.

Yes, the same account works across both the okibet app and website. Your balance, bet history, and bonuses stay in sync across both platforms — no need to create a separate account.

The okibet app gives you full access to everything on the website — deposits, withdrawals, live betting, lottery, promotions, and more. Betting on mobile is faster and more convenient. For more details about the app, here View.

You'll see a notification when a new update is available as soon as you open the app. Or App Page Download and reinstall the latest version from our official page. Keeping the app up to date ensures the best experience.

Start by fully closing the app and reopening it. Restart your phone and check your internet connection. Clear the app cache and try again. If the problem continues, uninstall the app and App Page reinstall it from there. If the issue persists, Help Center let us know.